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Carol 🪩

just waited FIFTY MINUTES to speak to virgin media on the phone and they dropped the call instead of picking it up :cry_intensifies:

(this is after 25 minutes last saturday and them not calling me back on sunday as they said they would)

Sep 07, 2023, 06:18 PM·Public·Ivory for iOS
0boosts·3favorites
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Robb Knight

@carol I had the same twice the other day. I’m convinced it’s a tactic to get you to not phone.

Public
Carol 🪩

@robb yeah probably, but i can’t self serve cause of their broken systems so that leaves me raging tbh

Public
Henry

@carol @robb This always drives me crazy, when for some reason you can't use a companies 'preferred' contact method, there are working alternatives. I think knocking on the CEOs door in such cases should be a legitimate next step.

Public
Carol 🪩

@hl haha, if i knew where they lived, i’d be considering it 👀

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